For many years, anesthesiology remained an overlooked area for enhancing patient experience. The perioperative space is an area of patient transition with untapped potential for strengthening patient communication, education and experience. TeamHealth’s proprietary patient experience program, APEX, and Performance Improvement Consultants (PIC) team empower anesthesiology teams with education and resources to help improve surgical patients’ experiences.
APEX Implementation Strengthens Patient Experience and Outcomes
The strong partnership between Kettering Health and TeamHealth highlights a shared commitment to patient experience in the pursuit of exceptional healthcare delivery. APEX supports this vital goal, and the service line-specific tactics ensure a tailored approach based on team and facility needs. Download the full case study below to learn more and find out how TeamHealth can support your facility or health system by reaching out to our team.